our guarantee


We know that there are a lot of hair sites out there who promise the best hair and service and under deliver. Here at NubianPrincessHairShop.com we prefer to underpromise and over deliver. Our focus is on supplying you with high quality hair and great service at the best possible prices. We know you work hard for your money and you deserve only the best quality from us. We offer only quality Human Hair and Synthetic Hair products. 

Please see our list of guarantees below:

We guarantee that:
  1. All Human Hair is High Quality 100% Human Hair and nothing less. If an item is listed as 100% Human Hair, that is exactly what you will receive. Pure unprocessed, chemical-free Virgin/Remy Hair of the best quality. And we're very serious about that!
  2. All Synthetic Hair is High Quality Synthetic Hair and nothing less. You will receive the best quality Heat Resistant Synthetic Hair. 
  3. If something is out of stock we will NOT just send you the next best thing. We will notify you with alternatives and if you do not like those alternatives, we will issue you a FULL REFUND immediately.
  4. We do not hold onto your money if we do not have something in stock we just REFUND you.
  5. We have strict quality control to ensure every order shipped is of the best standards.
  6. We will never cheat our customers on products or service because we have high standards and we know you do too.
  7. When you contact us, we will respond as soon as possible.
  8. All Human Hair products and Wigs will be shipped for FREE (USA & Canada) with no hidden charges or fees.
  9. Your order will be shipped by the method chosen and will not be downgraded to slower shipping for any reason.
  10. We own up to our mistakes (which are very very very rare) and correct them as promptly as possible. 

To be honest, we rarely get returns because we make sure that what you order is what you get and is of best quality. So no worries, be confident when shopping with us! Through the good service and products that we have provided our customers since our inception in 2017, we have received excellent feedback on our products at a rate of 99.5%. Quality is important to us and if we make a very rare mistake, we own up to it, because we believe you deserve Only the Best Quality Hair.

If you have any questions or concerns, feel free to contact us anytime.



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